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DISASTER RECOVERY

Backup Management.

Get a dedicated backup administrator to monitor and manage your backups, and a vulnerability management process that goes beyond basic patching. We support Veeam, Datto, Acronis, MSP360, Hycu, and many other backup and security solutions.

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What Value It Offers

1. Backup Planning

We review your implemented backup strategy and discuss findings.

2. Install Agents

Handling backup agent installation, licensing synchronization, and configuration.

3. Daily Reporting

We review each job and submit a daily authentic backup report.

4. Mock Restores

Restore tests to avoid problems and keep business running smoothly.

5. Recovery Help

If you suffer data loss, we help restore operations quickly.

6. Portal Management

Complete management of the backup software portals.

7. Offsite Archival

Creating and applying offline backup plans so machines are covered.

8. Problem Solving

Fixing problems and obviating future issues before they happen.

Backup Tools We Monitor

  • Implement your plan
  • Observe Endpoints
  • Recovery Evaluation
  • Issues Troubleshooting
  • Data Restoration

Why Choose StarDawn IT?

We understand that as an MSP, your clients rely on you to keep their data protected. That's why we offer a range of services to help you do just that.

From data backup and recovery to disaster recovery planning, we have the expertise and experience to help you safeguard your clients' data. Don't leave your clients' data backup to chance.

Zero-Trust Recovery

Vulnerability Management

Patching alone isn't enough. Vulnerability management adds the layer of scanning, prioritisation, and remediation tracking that turns reactive patch cycles into a proactive security posture.

Vulnerability Scanning

Scheduled scans across all managed endpoints to identify known CVEs, misconfigurations, and missing patches before they become exploitable.

Risk Prioritisation

Not every vulnerability is critical. We rank findings by exploitability, business impact, and exposure — so your team remediates what matters most first.

Remediation Workflows

Automated and manual remediation paths tied to your RMM. Patches, configuration changes, and workarounds tracked from detection to resolution.

Compliance Reporting

Client-facing vulnerability reports showing scan history, remediation timelines, and current risk posture — ready for audits and QBR presentations.

Backup & Security Questions

Which backup tools do you support?

We work across the tools MSPs already use — Veeam, Datto, Acronis, Cove, and cloud-native backup for Microsoft 365 and Google Workspace. We are tool-agnostic and optimize what you have rather than forcing a switch.

Do you test our backups or just monitor them?

We test. A backup you have never restored is a hope, not a plan. We run scheduled restore drills and verify data integrity so recovery actually works when it matters.

How do you handle patching alongside backup?

We treat patch and vulnerability management as one discipline — enforced patch policies with pilot rings, plus reporting that proves compliance to your clients and their auditors.

Can you protect specifically against ransomware?

Yes — immutable, off-site backups that ransomware cannot alter, combined with rapid patching of the vulnerabilities attackers exploit. That combination turns a potential catastrophe into a recoverable event.