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STREAMLINE YOUR RMM

RMM Admin Service.

Your RMM; we streamline, manage, and administer for a flat monthly fee. Our RMM admin service frees you up to focus on what really matters for your business: your customers.

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Methodology

What does it take to make your MSP PROACTIVE?

1

RMM Auditing

First thing first, to be a proactive MSP group in your area, you need to get your RMM analyzed. With our RMM audit service, we enlist the issue in your RMM setup by performing more than 60 checks. Once you know what to improve, you can do what you do best while we automate your MSP.

2

Stabilize your RMM

The second step to a proactive MSP is to have someone experienced in RMM administration to guide you in improving monitoring, setting up your standards, service plans, and customer onboarding for your MSP, configuring your RMM according to your unique needs.

3

Automating your
manual stuff

Automation is the second last step toward perfection. Here we outshine our competition. We have reduced manual tech hours for customers and made their MSP proactive using our experience and knowledge in automating various jobs.

4

Maintaining your
RMM

Technology is changing rapidly; you must adapt. We help our customers stay ahead by providing ongoing RMM admin maintenance service. This fully managed service includes:

Any configuration or monitoring change
Any script development
Development of endpoint monitors

Why Choose Us?

As our partner, you will likely get used to our proactive nature. Don't worry; we'll make sure you have a top-notch RMM engineer on staff to handle all of your clients' IT needs. Not only do we keep an eye on things and fix any problems that arise, but we also offer advice and direction.

Problems are fixed even before they are discovered, patches are regularly updated in accordance with industry standards, and much more.

RMM Administration Questions

What does RMM administration actually include?

Day-to-day ownership of your RMM — monitor tuning, patch-policy management, script maintenance, agent health, onboarding and offboarding, and reporting — so your platform stays healthy without pulling your senior techs off client work.

Which RMM platforms do you administer?

All the major ones — ConnectWise Automate, NinjaRMM, Datto RMM, Syncro, Kaseya, N-able and more. We work inside whatever you already run.

Is this a replacement for our internal team?

It is leverage for them. We take the repetitive platform-administration load off your plate so your team focuses on clients and growth. Many MSPs use us to cover the work nobody has time to do well.

How do you access our environment securely?

Through your own access controls, on monitored and locked-down endpoints, with least-privilege permissions. Your security model stays yours — we operate within it.